The Man's Message
Established 2003 | "Tetritus fortis sine gym"
Friday, August 09, 2024
Crew Of The Weeks
A pair of officially licensed legends-of-the-lift take home COTW this issue, leaving a lasting impression on their customer both on and off the road. WARNING: Review contains "that Tetris gag", may induce eye rolling and/or a polite but sarcastic laugh.
"The truck required 2 loads as quoted. My fantastic movers packed the truck utilising every bit of space. They must have been great at Tetris! They were 1 hour under quoted time. The boys were so polite, kind, funny, thoughtful and strong. What a great team. This is why I ALWAYS use Man with a Van. It was also fabulous to actually meet the person who I was speaking with on the phone when booking my move. That has never happened before, so cool."
Nice work you two, catch Jack Tandy around the depot to collect your just desserts.
STAFF PARTY
Friday, 6 September is only four weeks away so lock it into your calendar quick smart. RSVP
After the regular Friday post work BBQ, MWAV staff will head around the corner to Moon Dog OG (on Duke St) for an evening of trivia, drinks and eats all courtesy of The Man.
A SPECIAL GUEST HOST will grace the mic and decks as they guide us all through a cultured evening of laughter, music, knowledge, refreshments, and eternal adulation. A true rollercoaster of emotions.
If you want to come, please register here (it's all completely free).
Sharing Is Caring
Friday arvo beers are for the enjoyment in the depot around the BBQ. They are not take aways.
If you don't wish to stay for the BBQ, that's fine; just leave the beers for those who do.
Front Door
Do you want to gain access to the front door of the Abbotsford depot? Easy - Just swipe your fob or enter your 4-digit PIN on the key pad.
If you're arriving to the depot out of business hours, you'll need to both swipe your fob AND enter your 4-digit PIN.
Toolbox Meeting
Click this link to watch the most recent ABBOTSFORD Toolbox meeting.
The next Toolbox meetings will be held here:
CRANBOURNE: Tues, 20 August
ABBOTSFORD: Tues, 27 August
Injury Report
Have you had a near miss or suffered major or even minor injury? Report it! ohs.mwav.org
The Man is constantly attempting to make our workplace safer and that can only happen with the cold hard truth of accurate data.
Snap those shackles
Richie "The Nicest Manager" Mansbridge needs you to be vigilant around the truck doors with just these two simple bits:
Snap shackles (pictured above) on back and side doors absolutely need to be done up. They stop the doors from flying open mid transit which has indeed happened before and is sooper sooper dangerous, obvs.
Stow those restraints
Door restraints (the spring loaded lever things that keep the truck doors open) need to stowed under the truck when not in use. If you leave them protruding outside of the truck in transit, they easily get hit and don't work anymore.
problem parking
Parked illegally? Spoken with the customer about it? They're happy to cop any fines? This is all great news, please make sure to pop a note about this into the job notes. Something as quick and simple as "parking discussed" is totally fine.
As it often takes weeks - and even months - for us to receive a parking fine via snail mail, without a note in the system the fine is considered responsibility of the driver from that day. Since it can be very difficult to confidently cast your mind back to a 2 hour V2 from May, to avoid copping an unnecessary fine we strongly recommend making a note after discussing an illegal or dodgy park.
Sascha sez
Wanna leave a random set of truck keys, headphones, or a bag of screws on the Morning Manager's desk? Leave a note or explainer with it. Otherwise, it can be very confusing.
If the truck is parked outside, put the keys on the "outside" hook up on the key board.
If there is an issue with the truck or something left inside, always leave a note.
damage do's
Tommy "JJ Jackson Junior." J has been stumped quite a few times this last fortnight being on the receiving end of damage claims he knows nothing about.
If you break something during the move, please submit a damage report, no matter how big or small. While your customer may seem find about that hole in the wall at the time, they may reconsider their position later on after speaking with a partner/sibling/parent/friend/property manager.
Aside from letting the office know what's happened, damage reports are a record that lets us know that we have in fact damaged something. Regardless of if your customer would like to take action at the time of the damage or not, please always try to remember to fill out a damage report.
the damage
Damage Reports Submitted - 16 🫣
Claims Without Damage Reports - 1
Speaking of damage, a solid improvement over last issues rough numbers with only a single instance of unreported damage in sight. Nice work everyone, let's keep it up!
the vibe
On the flipside, a handful of less-than-stellar reviews came through this week bringing the vibe down to a sub 4.8 average (barely). Still plenty of lovely words coming your way so hopefully things pick up again next issue.
Gig Guide
EXTRAS WANTED FOR SHORT FILM
Have you ever felt that you were destined for something greater?
That there is something beautiful deep within your soul… just waiting to be discovered? And if only you were given the opportunity… you would EXPLODE into the stratosphere of stardom, setting the world ablaze with your boundless talent on a meteoric rise to fame and fortune!?
Well… I come before you today to offer the first step in your long and prosperous acting career. We are on the lookout for dedicated Extras for a dark and twisted office cult horror epic, titled CHURN Directed by the one and only Monty Walsh.
SHOOT DATES: 7th - 9th SEPTEMBER. Food and Drink and good times will all be provided.
If you are keen to get involved but are only able to make it for one or two of the shoot dates that is completely fine, we would still love to have you on board. For more information, chat with Ryley or Monty around the depot. Otherwise, hit up Ryley - 0452210796.