The Man's Message
Established 2003 | "Tetritus fortis sine gym"
Saturday, August 22, 2026
Crew Of The Weeks
This edition's COTW really did put their stressed out customer at ease with their hardworking salt-of-the-earth decency. As the 5-star survey feedback below states, attitude can mean the world to clients when things aren't going their way.
"Angus and Sam just gentle, nice, hardworking dudes. Absolute pleasure to work with.
Angus and Sam worked steadily. They were polite and hard working. We had the shittest start to the day imaginable. We had been up all night packing, we also have a newborn baby, then our removalist’s (from another company) completely bailed. We had our entire house packed up and then the company cancelled. I rang MWAV who sent a truck 2 hours later.
Enter Sam and Angus. They came with their gentle manner, competence, good work ethic, problem solving abilities and can-do attitude. They literally transformed our day. Couldn’t speak more highly of these two young men. Have moved a lot (including internationally) and these two were really the best I’ve had. Just decent people."
This is the type of feedback that could be carved into a headstone. Jack Tandy is en route to bestow an apt reward upon thee.
Download The App
The new system is up and running and you need the app to access it. Don't get left behind.
If you need help, Mark "Genius from the IT department" Putter and Angus "Geek" Lithgow are standing by. Hit them up.
Scan the QR code or click the link below:
>>Click here for Apple iOS<<
>>Click here for Android<<
It's Alive!
The prophecy is true! The mythologised "New System" has finally been unleashed upon MWAV.
Angus, Mark, & The Man sincerely thank everyone who has downloaded the app, reported bugs, and offered solutions to streamline fixes. Your feedback has been immeasurable.
Tweaks and changes will be made to accomodate said feedback to make the system as user friendly and useful as possible. Watch this space.
Main thing to remember so far:
Start each & every event in your day; whether it be driving to an address, loading, driving to a via address, unloading, et cetera.
Culture Audit
The results are in from the Victorian Chamber of Commerce & Industry Workplace Health & Culture Audit.
Thank you to each and every one of you who completed the survey and or took part in the focus groups held in Abbotsford and Cranbourne. Your constructive feedback helps make MWAV a better place to come to work each day.
You can view all 7 pages of the the report on the MWAV App via the Wiki - Meetings & Committees - Lifters Guild... or just >>click here <<.
The Vibe!
Big vibes for the last two weeks. Only one solitary 1-star survey making it down a slight peg amongst total system change. This is excellent stuff. Keep up the great work!
Gig Guide - Pete Large
