This is important stuff. It’s in the EBA but what does it mean? Here it is

Late Policy:

• Staff are entitled to 4 hours of employment or equivalent payment unless they have received a minimum of 12 hours of notice that their services are not required. This may occur in the instance of a last minute job cancellation or other extenuating circumstances.
• Any staff member arriving later than their allotted shift time must provide reasonable notice or may face disciplinary action.
• For staff arriving after their allotted shift time, all efforts will be made by management to deploy staff on to later shifts where available.
• After a reasonable amount of time without notice or arrival has elapsed, staff may not be required for their shift and forgo the entitlement to 4 hours of employment or equivalent payment.
• Staff who arrive at the depot late for a shift will be offered employment for a minimum of 4 hours or offered the option to go home without payment.
• Each time an employee arrives more than 10 minutes late without reasonable cause, they earn 1 late strike. 2 late strikes per 3 months may result in a written warning, 3 late strikes in a 3 month period may result in termination.
• Any performance management or disciplinary action must take into account individual circumstances.
• Reasonable cause shall be defined as:
• • A reason that is objectively verifiable with evidence supplied by the employee

The Late Procedure:

When a staff member swipes on 10 mins or more later than their SMS'd time for a shift:

• Morning manager keeps track of all late staff (+10 mins) and reasons in Daily Report where possible
• Daily email sent to managers at 11am of all staff members who have signed on +11min after their sms’d time.
• Per roster policy: “Each time an employee arrives more than 10 minutes late without reasonable cause, they earn 1 late strike. 2 late strikes per 3 months may result in a written warning, 3 late strikes in a 3 month period may result in termination.”
• At each strike, an SMS is sent to the staff member:
• • “On [date] you arrived x mins after your start time. This is the XX time in a 3 month period this has occurred. As per the MWAV Late Policy, please contact a manager to discuss the circumstances. Depending on the outcome, you may receive a written warning. If you would like a staff representative to be present you can contact Alex or Paul. Please make sure you arrive at work on time in the future.”
• Following the meeting (or non attendance) the late box will then be ticked if appropriate.

How to not damage furniture.

Get out of those bad habits and lift like a legend. Protect yourself from damage to your body and damage to customer's belongings.

Jack Tandy is busy doing the rounds to train, re-train, and up-skill staff in how to look out for the often overlooked pitfalls of the job.