The Man's Message
Established 2003 | "Tetritus fortis sine gym"
Friday, April 19, 2024
Crew of the Weeks
It's been a positively stacked fortnight of 5-star feedback and picking one from the bunch has been no easy task. Since the editorial team was away last issue, it's only fair we share the love and double up on COTW. Kicking things off is Lance Gannon and Daniel Tuite who went above and beyond to deliver an all-time great moving experience.
"Dan and Lance worked as a co-ordinated dream-team to fill the moving truck like Tetris champions! The move took a little longer thananticipated, but that was only due to our extra requirements (unscrewing a table top and moving some extra items we couldn't take into a hard rubbish collection drop).
Man With a Van has again provided a consistently high standard professional removalist service, at a fair price, expertly and efficiently. In the many years we have booked MWAV for all our moves (for both business and private), we keep coming back because you provide a streamlined booking service, great direct communication/updates, and ALWAYS have the BEST fully trained personnel, both men and women, who complete the job fully equipped, expertly, efficiently, cheerfully and with a great can-do attitude. From an organisation level, to on the ground well done everyone!"
Spectacular work team, Jack Tandy is headed your way to deliver your well earned reward.
Crew of the Weeks
Next up, Michael & Memphis swooped in after another company left their customer in the lurch. Showing up is one thing, crushing is another.
"The team I had yesterday were so brilliant and they kept my original quote down due to their efficiency. They took my job last minute after another removalist company found my job too tricky and terminated the service, walked off the job leaving me stranded on move day. Under these stressful circumstances the team were so patient with the working environment and the tricky nature of the move on both locations.
The two gentleman I had yesterday were exceptional and should be commended for their work and this praise passed onto them as they deserve it. Thank you Man With A Van for the best service possible and I will definitely use Man With A Van again and highly recommend to others."
Nice one turbo team, Jack Tandy is on his way to deliver your reward.
Different Depot
Many thought this day would never come (this scribe included) yet here we are. The brand new MWAV depot is here and ready to host Abbotsford's favourite movers. Things will be gradually moving over to Nelson St over the next few weeks as we say so long to Church St. A depot cooling/warming party is planned, watch this space for more info.
Report It
Broken furniture aficionado, Tommy "Downtown" Jackson, has been positively slammed this fortnight by a high volume of upset customers chasing down damage which we have received no information about.
It's an incredibly frustrating experience to watch an item be damaged, watch us take photos and be told to call through, only to start the process all over again when they do call. Please remember to always submit a damage report when damages occur, no matter how big or small.
Mouldy Mess
Packing stuff into a storage unit? Classic. Please remember to leave the doors of any fridge/freezer/washer/dryer propped open when doing so, this is to avoid the above. Especially when it comes to long-term storage, customers tend to assume everything is packed away safely and often wont check on their items for months. With the doors closed, mould can run amok and total most whitegoods so please leave those doors open.
The Damage
Damage Reports Submitted - 15
Claims Without Damage Reports - 7
A pretty crummy fortnight on the damages with a record first 7 instances of unreported damage. Please always fill out a damage report, no matter how big or small you think the damage may be.
The Vibe
It's been almost nothing but adoration for the crew this fortnight with a whopping 123 positively stoked Melburnians. An incredible 4.9 overall survey average makes for a truly stellar fortnight of moving Melbourne. Excellent effort team!
Suggestion Box
Suggestion: Is there going to be a massive depot cooling party rave? That’d be sick. Asking for a friend.
Response: This is absolutely happening, more information will be released next week.
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Suggestion: Now that we seem to have secured Melbourne’s entire supply of almond milk are we able to order a little but of oat milk please?
Response: The oat milk is here and ready to consume, enjoy!
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Suggestion: I deserved golden liftie, I got robbed. I could outlift anybody. You name it, I could lift it. WITH EASE. this is my 14th year in a row I’ve been dogged and I’m not happy. I’m back with a vengeance this year. I will be top dog. I will claim my title. I will the golden child and you will all whimper in my presence because of the little whimps you are.
Response: As the only current member of staff with 14 years of tenure, thanks for your suggestion Matt Windsor. Best of luck next year!
Gig Guide
Workshyyy is proud to present Dweezil (yes, MWAV's very own office based pariah, Dylan Martens!) and Jung Gaddy alongside Liam B for a night of serious dancing. Served on the rocks by Dr Morse and all on the eve of a public holiday. Nice.
Gig Guide
"ONLY 6 MORE CHANCES TO CATCH MY BRAND NEW SHOW "INTO THE GALAXY" AND FOR ALL REMAINING SHOWS USE THE CODE "MATESRATES" FOR $20 TICKETS!
Pretty sweet deal. So jump on board and come on in. Would love to have you in for the last week of shows!"
Grab your tickets here